Bomgar Secure Vendor Access Management
Roughly half of the breaches stated above involved an outside vendor remotely accessing an organization’s network for support-related activity. That’s why it’s imperative to have an audit trail of every click and keystroke when bringing in outside help.
Bomgar, the most secure remote support solution available, allows you to extend secure access to your external vendors through our Embassy technology. You can also securely bring in a one-time expert with Bomgar’s Rep Invite.
With Bomgar’s Embassy, you can:
Assign each vendor an “Embassy” with user accounts for all reps on the vendor team
Apply a security policy with specific parameters to each Embassy or rep within an Embassy
Use the same Bomgar audit trail features to record vendor action
Video – Learn how to extend your support operation with Embassy.
With Bomgar’s Rep Invite, you can:
Reduce needless escalations and resolve more in first tier
Make internal experts such as developers accessible without creating a Bomgar account
Engage outside experts and vendors in support without compromising security or lengthening support incidents
Video – Learn how Bomgar’s Rep Invites creates a clear process for ad hoc collaboration.
“We have centralized control and we can record all the events on the log of the appliance. That keeps total visibility and control of who's doing what and how."
- IT Security Manager, Humana
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