Serena Business Manager™
IT and Business Process Management
Today, IT must rapidly turn business ideas into profit-driving software. This requires fast and reliable coordination among different people, groups, and systems across a global enterprise. Serena Business Manager™ (SBM) synchronizes execution across platforms, silos and teams, streamlining collaboration through the industry's most advanced and proven process management.
View the Correspondence Process Management Video
The Challenge
- Decentralised operations too costly and inefficient - lots of duplicate efforts
- Managing global and outsourced teams is highly complex
- Poor communication with the business leads to frustration and dissatisfaction with IT/AD
- Mix of development methodologies, processes and metrics make reporting difficult and inaccurate
- Difficult to understand development status and risks across teams
- Risk assessment and planning are difficult, delivery dates slip and additional resources are then needed
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The Solution
- SBM synchronises all development activities across the distributed teams
- SBM effectively cross team coordinates for more disciplined, predictable and efficient development activities
- SBM gives timely and accurate communication with the business through improves visibility into request status
- SBM delivers realiable project status information across the organisation
- SBM provides sychronised processes and metrics across teams to provide reliable/consistent information
- TeamTrack gives enhanced visibility into all project detail, including status, risks and trending
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