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ats.emea@avnet.comBusiness Support
Avnet Technology Solutions connects its partners to more customers and more solutions with new partnerships, innovative services and business support across the technology supply chain.Our comprehensive suite of value-added services and business support complements your expertise to help you unlock new markets and expand your solutions portfolio. Together with our world-class suppliers, we offer exactly the right combination of resources to help you bring more solutions to market and win new customers.
We're always working to meet your changing business needs by supporting you in a variety of areas.
Back to topTechnical Support
Avnet Technology Solutions brings you a range of technical services that you can offer to your customers. These are designed to ensure that you are their first point of contact for all technical solutions and help you retain a competitive edge.
By working together, we can meet all your customers' needs, as you broaden your range of complementary services and increase your portfolio of offerings from consultancy and installation to education, email security and maintenance.
Consultative and After-Sales Services
As well as giving pre-sales assistance, our consultants have a wealth of knowledge and expertise to help you solve your customers' technical problems and meet their after-sales needs. This means that your own technical resources can stay focused on revenue generating, pre-sales opportunities.
Training and Accreditation
We offer training courses to ensure you have the technical knowledge and expertise to make sure your customers' solutions are correctly used, integrated and maintained.
We offer various certification and accreditation programmes to ensure your own IT professionals have the industry recognised skills to demonstrate proficiency and expertise in the latest technologies and solutions.
Back to topCustomer Care and Service
Our customer care is first-class. We aim to exceed our Business Partners' expectations by handling after-sales service in a timely and efficient way.
Returns
Our customer returns service is second to none and the RMA (Return Merchandise Authorisation) process is designed to make life as easy as possible for you. All warranty returns should be directed to us and we will guide you through them.
Deliveries
Whether you want to track your shipments or have a question on a shipment already received, you will find our team is always available to help you with your query.
For more information please email ats.emea@avnet.com
