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Unified Communications

Integrating multiple communications media and messaging applications into a range of fixed and mobile devices, helps simplify the way we communicate through collaboration and presence-based technology.

The integration of applications, driven by web and mobile services, plus the technical advances of hardware technology and diminishing costs, are having a dramatic effect on the way we communicate, both in the office, at home or on the road. Unified Communication (first driven by the convergence of hardware architectures and now delivered through the integration of messaging technology) is enabling the enterprise, now more than ever, to reduce costs associated with employing separate messaging technologies, improve user-productivity and enhance the customer contact experience like never before.

"Unified communications offer the ability to improve how individuals, groups and companies interact and perform tasks. Companies should review how the new generation of communication systems can improve their business operations and processes."
Gartner Magic Quadrant for Unified Communications, 2007

Unfied Communications is redefining the way we communicate, at a variety of different levels, with our customers, our staff and our suppliers.  To find out more about the solutions we can offer please click on the links below.

• Communication & Application Servers
• Unified Messaging
• Contact Centre