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Using Lotus Domino for managing contract renewals
- I need an application that can be customised for my Contract Renewals team
- I need more than one person to update the contract renewals database
- How can I improve the forecasting of my contract renewals?
It is not uncommon to find service focused organisations that are relying on a spreadsheet to keep track of contract renewals. Whilst perhaps sufficient in the beginning, a spreadsheet won’t allow the organisation to scale and grow as operations expand. A custom Lotus Domino application is a far better solution that won’t cost the organisation a fortune to develop.
Lotus Domino application can be easily customised for a Contract Renewals team. Customer details can be consolidated and de-duplicated to prevent inconsistencies, which are so often present in a normal spreadsheet. Plus a customised user friendly interface can make it far easier for the Contract Renewals team to make any updates. All this helps the organisation keep contracts and the customers’ data current; which in turn makes the organisation more efficient at driving future revenue from its data.
Most spreadsheets tend to be single thread, meaning only one person can update the spreadsheet at any one time. Further still, if the team happens not to be in the same location, then it makes it almost impossible for them to work smart and effectively. With Lotus Domino, multiple members of the team can update the database simultaneously without any location restrictions. Further still, remote engineers can update the status of any calls in real time from the customer’s site.
By using Lotus Domino, email renewal reminders can be automated as a scheduled process. To help with forecasting, contracts renewals can be displayed in multiple layouts, showing contract renewals by month, customer and contract status. Lotus Domino also has the feature that will allow you to export into Microsoft Excel for reference purposes.
Avnet is the authorised IBM distributor for Lotus Domino. Avnet helps Business Partners to develop Lotus Domino applications. Avnet also helps end-user organisations find the right Business Partner.
Contact Avnet’s IBM Software team for more information.
Phone: +44 (0) 1344 662004
Email: ibm-software-uk@avnet.com
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