HP Proactive Services for SAP from Avnet
Most companies running SAP acknowledge that there is still room for improvement-both in general SAP application performance and in application availability. Getting the most from SAP applications requires not only expertise in SAP and the underlying technologies, but also an end-to-end view, diligent monitoring, and collaboration between technology suppliers and SAP to quickly resolve problems.
- HP Proactive 24 Service helps improve the stability, availability, and operational effectiveness of your customers IT environment through a combination of industry leading technical assistance and proactive account services that cover the entire IT infrastructure.
- HP Critical Service integrates proactive and reactive services to improve availability and performance for IT environments where downtime can be disastrous for business processes. Critical Service combines proactive onsite expertise from HP-certified high availability experts, 24x7 priority assistance from HP's worldwide mission-critical response centres, and proactive remote support tools.
The result of this unique combination of support services?
HP Mission Critical Services enhancements for SAP empower you to get the most from your customers SAP implementation - more efficiency, more adaptability, and a better return on investment. Key benefits include:
- Decrease recovery time through fast and seamless problem resolution
- Leverage the knowledge of a trusted advisor who understands SAP environments and needs
- Plan accurately for future capacity using HP tools and processes
- Enjoy smooth SAP upgrades with well-defined change management processes
- Improve the availability and performance of SAP environments
- Improve asset utilisation with better performance, capacity, and availability planning
More information:
HP Proactive 24 Service and Critical Service Enhancement for SAP.pdf - Achieve the levels of availability and performance you need from your SAP environment
Get more from SAP.pdf - How HP can help companies get more from their SAP installations
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