Lync Server 2010

With customers looking to transform their communications and maximise their existing infrastructure, Unified Communications (UC) presents a fantastic opportunity for a range of Microsoft sales – starting with Lync Server 2010.

Opportunity

Microsoft Lync Server 2010 delivers complete presence, IM, conferencing, and enterprise voice capabilities through a single, easy-to-use interface, that’s consistent across PC, browser, and mobile device. Here are a few of the types of customers who may be interested in this product:

Customers facing communications overload
As customers struggle to use and control the numerous communication modes now available to them, Lync Server 2010 delivers streamlined real-time communications, so users can find and communicate with the right person from the applications they use most
Customers with distributed teams, partners and customers
With an increase in mobile workers and distributed team members, customers need a solution that enables them to connect and share
information quickly – wherever they are based. Lync Server 2010 improves users’ ability to communicate with new rich Presence features including location and pictures
Customers concerned with security and compliance
With increasing risk from insecure communications customers are demanding more transparency. Lync Server 2010 delivers integrated security tools such as filtering and spam IM (SPIM) control to simplify protection against external threats, while empowering customers to meet regulatory requirements
Customer trying to improve operational flexibility and control
Enabling customers to provide the choice end users want with the control they need, Microsoft Lync Server 2010 and unified communications increases IT flexibility while maximising resources and budget with simplified infrastructure and common management tools.

Business benefits

UC is set to be one of the biggest opportunities of the next five years, and with Lync Server 2010 sitting at the heart, it’s time to make sure customers are aware of all the benefits UC and Lync Server 2010 have to offer:

Control costs
Voice over IP (VoIP) enables communications across dispersed locations without long distance charges. Integrated audio, video, and Web conferencing reduces costs for travel and 3rd party conferencing solutions
Improve productivity
Rich presence information helps users find each other and choose the most effective way to communicate. Instead of e-mailing documents back and forth, workers can rely on real-time collaboration
Support the mobile workforce
Mobile workers get access to rich UC tools from practically anywhere with an Internet connection, no VPN needed. An updated Lync Mobile client makes joining and managing conferences, searching the Global Address List, and viewing presence information easy
Be more responsive to customers, partners, and employees
Enhanced delegation through Lync 2010 one-click call routing, and rich presence information, help ensure that opportunities are routed to the right person at the right time.

Expand your sales with…

Lync Server 2010 is just one part of the Microsoft solution allowing you to expand every sale by adding a variety of other Microsoft offerings:

Office 2010
Enabling customers to enhance Outlook within their organisation, Lync Server 2010 allows customers to control ‘Presence’ status directly or set automatically based on Outlook calendars, login statuses, and other information sources. Presence is available throughout all Office applications so users can make a phone call within Outlook, or share a comment within the context of work
SharePoint 2010
Microsoft Lync Server 2010 works with SharePoint Server to surface a user’s presence status and embedded ‘click to communicate’ controls on user names on SharePoint sites. This allows people to connect with content owners, contacts displayed in search results, and action item owners right from their SharePoint pages.