Symantec™ Managed Security Services
Available from 6th July
Symantec™ Managed Security Services provides real-time, enterprise-wide protection from known and emerging threats, enabling clients to protect their information assets and demonstrate compliance with industry regulations. Symantec Security Monitoring Services provide hosted log retention, security monitoring and advanced analysis, and early warning intelligence. Symantec Management Services provide expertise to bolster defenses and manage security architectures.
Real-time security monitoring leverages Symantec’s unparalleled Global Intelligence Network to detect and enable timely response to more incidents. Optional enterprise-wide pricing provides a hassle-free, flexible and scalable subscription method that enables clients to adjust with changing business needs and evolving threat landscapes. Strong SLAs guarantee committed levels of performance.
Key Features:
Security Monitoring Services:
- Enterprise-wide support for the collection, storage and monitoring of logs
- Highly accurate, internal and external scanning of vulnerabilities
- Reporting to provide evidence of compliance with industry regulations
- Real-time security monitoring leveraging Symantec’s Global Intelligence Network to detect and enable response to incidents
- Portal to present a single view of all logs, incidents and reports
- Access to GIAC-Certified security analysts to assist with incident remediation
- Round the clock coverage from a global network of Security Operations Centers
- Strong SLAs to guarantee committed levels of performance
- Vulnerability alerts on more than 72,000 technologies from more than 11,000 vendors provide actionable intelligence covering the complete threat lifecycle, from initial vulnerability identification to active attack
Management Services:
- Service packages to enable clients with full expert change management, or assistance to their efforts based upon their business needs, both with 24x7x365 support and guaranteed response times
- Emergency assistance from SOC Engineers available 24x7x365
- Flexible co-management delivery model ensures clients can retain the right level of internal and SOC on-demand control to meet client business needs
- Resolves gaps in infrastructure protection, providing an architecture that can be available 99.9% of the time
- Provides outage and fault monitoring 24x7x365 with the initiation of immediate response actions
- Coordinates and installs patches and minor upgrades for managed infrastructure as needed to maintain the functionality and security of the infrastructure
- Portal provides administrative, tracking, reporting and change management functions
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